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IT Manager Job
Requisition Number: URS55961 Interest Category: Business Operations/Admin/IT Interest Sub Category: Information Technology Job Title : IT Manager Employment Category/Status: full-time Type of Position: Regular Hire Country: U.S.State: Maryland City: Germantown Minimum Requirements: Bachelor's degree in Information Technology with IT technical training or equivalent education and IT-related experience. Must possess 8 years experience in IT Management. Must be able to resolve complex IT issues and have excellent planning and analysis skills. Job Description: The IT Manager will oversee the local helpdesk personnel and operations of approximately 8 personnel. This position is responsible for managing and administering a large network site and for providing strategic ... Location : Germantown (Maryland, United States) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 23/01/2012	view job
Help Desk Manager, Lead and Support - Various positions Job
Help Desk Manager, Lead and Support - Various positions (Job Number:211108) Description: Help Desk - Various positions Job Description: Provide Help Desk management and support for the Customer Support Center at the SPAWARSYSCEN ATLANTIC, NEW ORLEANS OFFICE facility. The SAIC Team is actively seeking experienced professionals and incumbent staff to support a variety of Navy personnel and pay system program requirements within the New Orleans region. The SAIC Team values the highly talented incumbents currently supporting the Navy Customer Support Center, and we will handle inquiries with strict confidentiality. Job Titles: Helpdesk Manager, HelpDesk Technical Team Lead, Senior Computer Operator, Computer Operator III, Computer Operator, Computer Operator II, Junior Computer Opera... Location : New Orleans (Louisiana, United States) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 27/01/2012	view job
Systems Analyst, Mid Job
Systems Analyst, Mid-01116425 Description Key Role: Provide server support, network maintenance, and data flow monitoring for an Air Force client. Provide server support activities, including monitoring server performance, performing preventative maintenance, and applying OS and application patches. Comprehend network traffic and the help with troubleshooting related issues. Monitor operational data as it progresses through the system, provide Tier II helpdesk support in relation to the operation data, and consolidate the efforts of a small 2-3 person team to satisfy a specific task or deliverable. This position is located in Montgomery, AL. Qualifications Basic Qualifications: -3+ years of experience with performing system administration tasks on Windows Server 2003 and 200... Location : Montgomery (Alabama, United States) Salary : Competitive Main Industry : Management & Executive Jobs Job Type : Permanent Jobs Posted : 08/02/2012	view job
Lead Service Desk Analyst
We are looking for a seasoned Services Desk Analyst that can perform both hands-on and leadership duties. We offer great benefits, interesting work and plenty of career growth potential. Responsibilities Desktop Support: EUR¢Service and support desktop computing technology for the various business units , including installation, repair, replacement and warranty of software and hardware EUR¢Conducts scheduled walk-through of ?assigned facilities to ensure all systems are operational EUR¢Troubleshoots and fixes any hardware and software issues EUR¢Responds and completes email and phone call requests from in a timely and courteous manner EUR¢Ensures all required documentation is kept current, all support activities are properly logged and tracked in Service-Now and other oper... Location : Los Angeles, CA (California, United States) Salary : market rate Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 13/01/2012	The Mitchell Group view job add to job basket
Systems Analyst, Mid Job
Systems Analyst, Mid-01116546 Description Key Role: Provide server support, network maintenance, and data flow monitoring for an Air Force client. Support activities, including monitoring server performance, performing preventative maintenance, and applying OS and application patches. Comprehend of network traffic and the ability to help in troubleshooting related issues. Monitor operational data as it progresses through the system and providing Tier II helpdesk support in relation to the operation data and consolidate the efforts of a small 2-3 person team to satisfy a specific tasks or deliverable. This position is located in Montgomery, AL. Qualifications Basic Qualifications: -3+ years of experience with performing system administration tasks on Windows Server 2003 and 20... Location : Montgomery (Alabama, United States) Salary : Competitive Main Industry : Management & Executive Jobs Job Type : Permanent Jobs Posted : 08/02/2012	view job

HELP DESK MANAGER
Job ID: # Job Title: HELP DESK MANAGER Job Type: Contract to Perm Company: JUDGE GROUP Location: California Contact E-mail: # : DOE Description: Irvine, CA The manager of the HelpDesk will have experience with supported software and hardware, as well as excellent interpersonal, business management and customer service skills. This position requires strong leadership skills and requires a college education and/or related work experience in operations. At least 3 years of managerial experience is required. Professional certifications and/or experience in Support Center management and Information Technology infrastructure. Duties and Responsibilities: * Manage daily operations of the helpdesk and support services. * Manage staff, including hiring, training, scheduling work assignmen... Location : California, United States Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 09/02/2012	The Judge Group view job
Data Center Relocation/Consolidation Manager
Looking for a candidate that possess skills in datacenter operational technologies ranging from technical skills such as operating systems and server/storage hardware to business effectiveness skills such as establishing total cost of ownership (TCO) models for datacenters and developing a business case for cost saving opportunities. Must have done multiple data center relocation/migrations. The position will require strong client facing skills and an acute understanding of consulting. The candidate will operate in both a functional Project Manager capacity for existing/ongoing data center rationalization projects, and as sales/engineering support for newly identified opportunities. 100% travel requirement (Monday-Friday). Qualifications: 5+ years of experience with datacenter rationaliza... Location : Illinois, United States Salary : 100000 - 140000 Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 08/02/2012	Request Technology, LLC view job
Helpdesk Manager Job
Helpdesk Manager (Job Number:205649) Description: Job Description: Provide general customer service support for SAIC to the SPAWARSYSCEN ATLANTIC, NEW ORLEANS OFFICE facility. Enter, track, prioritize, and update service requests in the SPAWARSYSCENLANT-NOLA Support Request system. This system will be used to generate automated reports for submission to the TOCOR. Develop new reports upon customer request. Resolve reported problems or route service requests to the appropriate Area of Responsibility (AOR) in accordance with approved procedures. This includes coordinating with the appropriate AOR for resolution of those problem calls that the CSC is unable to close. The Customer Support Center coordinates and supports resolution to approximately 20,000 calls per month. Provide prom... Location : New Orleans (Louisiana, United States) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 24/01/2012	view job
Project Manager - End User Services Job
Job Number: # BusinessGE Corporate Business Segment: Corporate Initiatives Group Posted Position Title: Project Manager - End User Services Career Level: Experienced FunctionInformation Technology Function Segment: End User Services Location: United States U.S. State, China or Canada Provinces:Ohio City: Cincinnati Postal Code: # Relocation AssistanceNo Role Summary/Purpose:OneGE Help Desk is a corporate wide initiative to develop common processes, tools, and metrics associated with managing a world-class help desk. This role will manage helpdesk operat... Location : Cincinnati, OH, United States (Ohio, United States) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 14/01/2012	view job
Manager, Internal IT
Job Title:Manager, Internal IT Department:Technology Others supervised by jobholder:Systems Administrator Location:Los Angeles This is a manager position, but is very hands on. * Directly responsible for entire corporate server and desktop infrastructure * Responsible for design and management of disaster recovery/business continuity planning, threat management and assessment, access control, network security and physical security. * Direct the strategy and management of all internal information technology resources, including budget and cost center controls management. * Ensure all projects are carefully planned, orchestrated and completed in the given timeframe. * Manage and work closely with outside technology vendors to ensure potential equipment, software or services are cost effecti... Location : Los Angeles (California, United States) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 08/02/2012	Napster, LLC view job
Helpdesk Manager Job
Helpdesk Manager (Job Number:209265) Description: Job Description: Provide general customer service support for SAIC to the SPAWARSYSCEN ATLANTIC, NEW ORLEANS OFFICE facility. Enter, track, prioritize, and update service requests in the SPAWARSYSCENLANT-NOLA Support Request system. This system will be used to generate automated reports for submission to the TOCOR. Develop new reports upon customer request. Resolve reported problems or route service requests to the appropriate Area of Responsibility (AOR) in accordance with approved procedures. This includes coordinating with the appropriate AOR for resolution of those problem calls that the CSC is unable to close. The Customer Support Center coordinates and supports resolution to approximately 20,000 calls per month. Provide prom... Location : New Orleans (Louisiana, United States) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 24/01/2012	view job
Director Infrastructure Services
Lead the group of World Class IT professional responsible for all functional areas and services, provided by IT department: Messaging Unified Communications and Video Conferencing Corporate systems, Desktop Engineering Helpdesk/Service Desk Provide expert level input into definition and implementation of agile IT service delivery processes and methodologies. Qualifications: Highly Technical individual with good understanding of modern technology used in enterprise IT organizations. Excellent people(s) skills, a true "Managers Manager", excellent organizational skills. Proven track record in a LARGE enterprise environment. Setting and growing IT organization from scratch Process automation, f ... Experience: Director Location : Glendale, CA (United States) Salary : Confidential Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 19/01/2012	view job
Incident Manager/ Solutions Management
ITC is currently seeking an Incident Manager for our client in the IT Solutions business. This is a CONTRACT to HIRE opportunity and our client is looking to hire immediately! Please send your resume for immediate consideration! client unable to provide work visa sponsorship. No third parties please. MUST be local to Las Vegas. Description: responsible for ensuring that all incidents and work orders for the client are being routed to the proper Remedy queues, documenting all troubleshooting steps done, keeping a timeline and sending out notifications for all unplanned outages and identifying any reoccurring incidents as problems and working all problems to resolution. Requirements: Min. 5 years experience managing in an enterprise IT environment. Understanding of Windows server p... Location : Las Vegas, NV (Nevada, United States) Salary : market rate Main Industry : Information Technology Jobs Job Type : Contract Jobs Posted : 17/01/2012	Irvine Technology Corp view job add to job basket
IT: Helpdesk Specialist I - Nights (8463) Job
Description The University of Maryland Medical System Position is located in Columbia, MD HELP DESK SPECIALIST - NIGHTS (Full-Time) New Graduates are welcome ! Position Summary: Under direct supervision receive, record, prioritize, and provide on-site or remote solutions to hardware, network, software, interface, and procedural problems/requests identified/submitted by the customer community. Provide hardware and network proactive/monitoring functions. These responsibilities are performed in a hospital environment working with clinical, administrative, and financial applications. Responsibilities: 1. Handles approximately 70 customers calls daily to the Help Desk 2. Performs the first level of problem determination with the objective of resolving as many problems a... Location : Columbia (Maryland, United States) Salary : Competitive Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 05/02/2012	view job
Service Center Technician - Westminster, CO Job
Job ID: # Description: Scottrade, Inc. has a Service Center Technician position available in Westminster, CO. This position is responsible for providing first level frontline technical support to customers and brokers in a multi-platform desktop environment. Strong desktop operation systems knowledge (WIN 95/98 and NT) and browser experience required, as well as working knowledge of Internet concepts. Pleasant, proven telephone communication skills a must. The shift for this position will be Tuesday-Saturday 7:30AM-4:00PM. Responsibilties: * Works with brokers to resolve 1st level technical issues. * Works with customers to resolve 1st level issues regarding access to Scottrade information via the web, including basic knowledge of downloading, installation, and configurat... Location : Westminster (Colorado, United States) Salary : Competitive Main Industry : Secretarial, Office & Administration Jobs Job Type : Permanent Jobs Posted : 02/02/2012	view job
Automation Helpdesk Job
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. SUMMARY: * Uses strong analytical skills, business and technical knowledge to provide operational and business support for computer systems to various internal and external customers via phone and non-phone methods related to Supported Systems. * May be looked upon to take on added responsibilities that will assist in achieving overall team goals and business initiatives. * Proactively seeks opportunities to reduce costs and improve customer service.... Location : Hartford (Connecticut, United States) Salary : Competitive Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 23/01/2012	view job
IT Helpdesk Specialist (TSC Specialist) Job
IT Helpdesk Specialist (TSC Specialist) Job ID #: 3248 Location: Worcester, MA Functional Area: Information Technology SBU: 85600 - Hanover Technology Group Position Type: Full - Time Education Required: High School Diploma Experience Required: 1 - 3 Years Relocation Provided: No Job Description The Hanover Insurance Group is seeking an IT Helpdesk Specialist(TSC Specialist) for the Worcester, MA location. At Hanover our: “Our Policy is Performance”!!! Hanover Insurance is a winning company comprised of outstanding professionals focused on a single vision: to be the very best in our business. At The Hanover you will have the opportunity to: Grow Your Career, Love What You Do and Be Valued for Your Contributions. Responsibilities: The TSC Specialist is respons... Location : Worcester (Massachusetts, United States) Salary : Competitive Main Industry : Government & Public Sector Jobs Job Type : Permanent Jobs Posted : 17/01/2012	view job
Federal - Requirements Team Lead
Title: Federal - Requirements Team Lead Location: USA-DC - Washington, DC Organization: Health & Public Services (H&PS) Location: Washington, DC If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life. The Health & Public Service operating group serves health organizations, government agencies, institutions and nonprofit organizations worldwide providing a broad range of consulting, technology, system integration and business processing services. Service Delivery professionals are re... Location : Washington, DC (District Of Columbia, United States) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 08/02/2012	Accenture view job
IT Field Operations Engineer Job
About the Role and Responsibilities Location: Idaho Falls, ID About the Role: The IT Field Operations Engineer would be considered the "site owner" of our McAfee office in Idaho Falls. This position would be the point of contact for all IT and facilities activities at the site. This person would be a member of a global T2 Field Operations team who would provide day to day IT support to the end users and IT systems in Idaho Falls. This person would also provide support for remote SOHO workers and remote offices. This is a customer service position. The T2 Field Operations team is the face of IT to our customers. We are seeking someone who derives job satisfaction by providing a high level of customer service to our end users. The largest portion of the work will be re... Location : Idaho Falls (United States) Salary : Competitive Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 14/01/2012	view job
Deskside Technician, A+
-Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals -Documents, maintains, upgrades or replaces hardware and software systems -Supports and maintains user account information including rights, security and systems groups -Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed -Determines and recommends which products or services best fit the customers' needs -Relies on instructions and pre-established guidelines to perform the functions of the job -Works under immediate supervision -Primary job functions do not typically require exercising independent judgment -Typically reports to a project leader or manager Location : Kissimmee, FL (Florida, United States) Salary : market rate Main Industry : Information Technology Jobs Job Type : Contract Jobs Posted : 31/01/2012	CompuCom view job add to job basket
Leader – Corporate Sourcing Buy to Pay Operations Job
Job Number: # BusinessGE Corporate Business Segment: Corporate Initiatives Group Posted Position Title: Leader x2013; Corporate Sourcing Buy to Pay Operations Career Level: Experienced FunctionSourcing Function Segment: Sourcing Location: United States U.S. State, China or Canada Provinces:Connecticut City: Fairfield Postal Code: # Relocation AssistanceNo Role Summary/Purpose:Oversight and management of buy to pay processes and applications that support Corporate components in US. This includes supplier add/delete processes, SSS-BTP, contract database t... Location : Fairfield, CT, United States (Connecticut, United States) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 31/01/2012	view job
Systems Administrator II - Ellsworth AFB Job
Requisition Number: EGG58169 Interest Category: Business Operations/Admin/IT Interest Sub Category: Information Technology Job Title : Systems Administrator II - Ellsworth AFB Employment Category/Status: full-time Type of Position: Regular Hire Country: U.S.State: South Dakota City: Rapid City Minimum Requirements: MUST HAVE A CURRENT TS/SCI SECURITY CLEARANCE. Has a High School diploma augmented by ongoing technical training and/or certification programs specific to the work unit hardware/software tools and 2 or more years experience in the field. Possess Comp TIA Security+ Certification, or obtain it within six months from date of hire. Trained in information assurance to DoD 8570.01-M IAT Level II, and certified to this level within 6 months of assignment to this pos... Location : Rapid City (South Dakota, United States) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 29/01/2012	view job
Operations Manager (AZ-003-12)
Job Title Operations Manager (AZ-003-12) Job Description Primarily responsible for linking knowledge seekers (customers) with knowledge holders (SMEs, tech support, etc.) in a collaborative manner by utilizing existing knowledge management tools and by integrating processes, people and information. Processes support and action requests with a focus on customer service, consistency, standardization, integration and quality assurance and in accordance with applicable Helpdesk/Operations Center policies, procedures and SOPs. Assists with drafting, reviewing, and posting of advisories on multiple systems; monitors and ensures delivery of advisories to required parties. Ensures customer issues are resolved or escalated/assigned to the appropriate section for resolution. Oversees organizations... Location : FORT HUACHUCA (Arizona, United States) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 05/02/2012	Smartronix view job
Deskside Support Technician, A+ Certified
Contract to Hire Opportunity! -Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals -Documents, maintains, upgrades or replaces hardware and software systems -Identifies, analyzes, and repairs product failures, orders and replaces parts as needed -Typically reports to a project leader or manager Location : Leawood, KS (Kansas, United States) Salary : market rate Main Industry : Information Technology Jobs Job Type : Contract Jobs Posted : 20/01/2012	CompuCom view job add to job basket
IT: Helpdesk Specialist II - Nights (8627) Job
Description The University of Maryland Medical System Position is located in Columbia, MD HELP DESK SPECIALIST - NIGHTS (Full-Time) Position Summary: Under direct supervision receive, record, prioritize, and provide on-site or remote solutions to hardware, network, software, interface, and procedural problems/requests identified/submitted by the customer community. Provide hardware and network proactive/monitoring functions. These responsibilities are performed in a hospital environment working with clinical, administrative, and financial applications. Responsibilities: 1. Handles approximately 70 customers calls daily to the Help Desk 2. Performs the first level of problem determination with the objective of resolving as many problems as possible 3. Works under the d... Location : Columbia (Maryland, United States) Salary : Competitive Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 27/01/2012	view job

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