PRIMARY PURPOSE OF THE POSITION The Regional Branch Manager creates and implements Investor Center business plan initiatives focused on increasing incremental sales, productivity and sales effectiveness and overseeing branch activities within the local market to create stand alone profitability. The Regional Branch Manager is also responsible for supporting the local Branch Managers in the creation of a proactive consultative sales environment focused on meeting the evolving customer needs. This includes supporting the local Branch Manager in the management of the sales and service delivery strategies for the local branch including a strong focus on developing the staff and overseeing branch activities as well as escalated client issues. The Regional Branch Manager is responsible for managing multiple types of branches – local, call center and expansion centers.PRINCIPAL RESPONSIBILITIES 1. Responsible for creating a proactive consultative sales environment by leading a team of branch managers focused on meeting the evolving needs of the customer to incrementally grow sales in the local market; conducts regular sales meetings with staff; provides routine coaching to all staff focusing on the conversation model and sales competencies development; coaches and mentors lower level staff on consultative sales approach; may listen in on calls/conferences, review recorded calls, or lead sales team meetings to provide suggestions to improve overall sales skills; shares best practices throughout branch network; personalizes incentives and recognition of staff reinforcing the sales environment; sets and reinforces individual sales goals/ expectations based on sales/productivity targets and development plans. 2. Contributes to the strategic direction of the Investor Centers. Creates business development strategies. Partners with marketing on new strategies and campaigns. Focuses on customer development, employee growth and development and compliance. Helps |