Asst Desk Spv - 4E Davis Job in Jacksonville (Florida, USA, United States)

Job Description:

Assists desk supervisor in ensuring operational efficiencies. Assists in fostering a culture of employee development. Has general management responsibilities as assigned by supervisor. Performs reception desk functions in an efficient,professional manner. Performs physician desk functions in an efficient, professional manner. Performs X-Ray desk functions in an efficient, professional manner.

Basic Qualifications:

High school diploma or equivalent required. Minimum of three (3) years of management experience and/or experience within the Mayo desk operation is required.

Other Qualifications:

Exhibits patient and/or customer focus (with the customer being anyone for whom the work is performed.) Fosters mutual respect and supports Mayo's commitment to diversity. Practices and promotes teamwork. Performs dependably. Maintains confidentiality. Adheres to high standards of personal conduct. Maintains and enhances professional/job competency. Assists the Desk Supervisors in the recruitment, selection, hiring, orientation, and training of work unit employees. Participates in employee evaluation process. Participates in planning, organizing, and resource management to ensure efficiency in the work unit. Communicates and interprets institution and department policies, information, changes and ongoing developments in a concise, supportive, and timely manner. Participates in departmental and institutional work teams. Manages complaints and inquiries from internal and external customers. Maintains proficiency in information support systems. Works with Desk Supervisor, Physicians, Operations Administrators, and other allied health professionals to facilitate the effective/efficient operations of the various clinical departments/divisions on the floor. Maintains and enhances professional competency. Assists in processing employee timecard records. Performs Patient Service Specialist responsibilities. Experience in the Mayo Desk System or additional relevant experience with progressive responsibility in lead or supervisory fields is preferred. Must have demonstrated leadership, communication, problem solving and organizational ability. Must be highly organized, efficient, and able to work independently. Must have knowledge of multiple electronic applications which support the desk operations.

Benefit Eligible: Yes
Exemption Status: Non-Exempt
Hours/Pay Period: 80
Schedule Details: Monday - Friday; days
Weekend Schedule: N/A
Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $13.62/hr.
Staffing Specialist: Caroline Karsner

Mayo Clinic is an affirmative action / equal oppor