| Job Summary and Mission This job contributes to Starbucks success by providing business or functional expertise to help the broader finance organization find efficiencies in their reporting and analytics through the use of various company-wide tools and applications. Other aspects of the job include but are not limited to identifying and designing improvements on application(s) or database system(s) provides user support and troubleshooting input on business requirements system and process enhancement support and documentation system maintenance and partner training. Acts as a lead to experienced analysts and as a liaison between Global Finance and the IT organization.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following: Collaborates with business group management to develop appropriate training materials to support the needs of the functional area. May provide direct end-user systems training to ensure continued and correct use of application and to roll out new tools and procedures. Develops project plans in coordination with IT partners functional analysts and vendors and other business units and departments. Tracks project progress and provides updates to impacted parties. Communicates new system functionality to department and assists users in understanding implications. Gathers and documents business requirements. Leads the design and development of new and improved processes tools and system enhancements to support business unit requirements. Develops test plans and scripts. Manages testing of system fixes new releases and enhancements changes and implementations and system interfaces in order to ensure functionality and user acceptance. Researches best practices and analyzes current processes tools system or database and makes recommendations for development improvement or simplification. Leads and participates in cross-functional teams to represent business unit or department interests from a technical and process perspective and provide recommendations on new initiatives or projects. Assesses benefits to be derived from systems improvements and quantifies impact to business unit. May assist in development of project scope budget estimates and timeline. Troubleshoots identifies and tracks software and hardware issues and resolves them to keep systems operational. Develops recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities. Documents and communicates problem resolution. Summary of ExperienceEnd-user support and training (6 years) Experience with the applicable business system(s) (6 years) Functional area experience in retail, human resources or finance (6 years) Systems design, testing and implementation (6 years) Project management (3 years) Script development and application testing (1 year)Required Knowledge, Skills and Abilities Ability to c |
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| Role : | Business Systems Analyst Lead, GP&R - Seattle, WA |
| Type : | Permanent Jobs |
| Location : | Seattle (Washington, United States) |
| Salary : | Competitive |
| Main Industry : | Search Health, Nursing, Social Services Jobs |
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