Job Title Top Secret HP Service Manager Engineer Job ID Number # Company General Dynamics Information Technology Location Washington, DC Job Category Information Technology Job Description General Dynamics Information Technology is a top-tier IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. With approximately 17,000 professionals worldwide, the company has the customer knowledge, domain expertise and proven performance to manage large-scale, mission-critical IT programs. General Dynamics Information Technology is an Equal Employment Opportunity and Affirmative Action employer.General Dynamics has an opening for a HP Service Manager engineer in Washington, DC . This HP Service Manager engineer will design and help develop some enhancements needed in meeting the customer's business objectives. Enhancing the functionality and flexibility of Alerts and Notifications for HP Service Manager 9.x tickets. This might include: ? Supporting alerts that are not out-of-box ? Consolidating individual alerts Advising and mentoring on the development of some internal bug and enhancement requests for HP Service Manager 9.x. Examples include: ? Improving the support of linking multiple CI's to a ticket, such as uploading CI lists into a ticket from a spreadsheet or using CI Groups ? Adding functionality for viewing and modifying Contact information while in a ticket. 1. Bachelors Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.
10-15 years of related systems engineering experience. The candidate must be an advanced expert in designing, configuring and implementing HP Service Manager 9.x with significant experience tailoring and developing in HP Service Manager 7.x or 9.x. Candidate must be strong in all aspects of HP Service Manager. Experience in HP UCMDB, HP Asset Manager and SQL is also desired but not required. Apply Online Directly with General Dynamics Information Technology |
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| Role : | Top Secret HP Service Manager Engineer |
| Type : | Permanent Jobs |
| Location : | Washington (District Of Columbia, United States) |
| Salary : | Competitive |
| Main Industry : | Search Management & Executive Jobs |
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